Your Consent to This Privacy Policy

By providing your personal information to us or by using the Site, you acknowledge and consent that we may collect, use, transfer, store and disclose your personal information as described in this Privacy Policy.

IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE OR PROVIDE ANY PERSONAL INFORMATION TO US.

Collection of Personal Data, Types and Sources

We collect your personal information from multiple sources, including directly from you, from third parties, and automatically through your use of the Site and your interactions with us. Specifically, your personal information is collected when you provide it by completing forms on the Site or subscribing to our newsletter. In addition, we and our third-party service providers automatically collect certain usage data when you interact with the Site, including through cookies, web analytics, log files, and other tracking technologies. We may combine information collected through these various means. We do not use cookies for any purposes other than those outlined in this Privacy Policy and our Cookies Policy.

For further details, please refer to our [Cookies Policy].

Types of Personal Information We Collect

The categories below broadly represent the types of personal information we collect:

Basic Identifiers: This includes, for example, your company name, your personal name, email address, and telephone number. We obtain this information when you complete forms on the Site or otherwise engage with it.

Online Activity Information: This category encompasses data such as browsing history, clickstream patterns, search queries, and details of your interactions with websites, applications, or advertisements. It also includes access logs and other technical data linked to your usage of the Site. We collect this information through cookies, analytics tools, and similar tracking technologies.

Privacy of Children and Minors

Our Site is not directed to individuals under the age of 18 and is not intended for their use. We do not knowingly collect personal information from children or offer products or services for purchase by minors.

If you are under 18 (or the age of majority in your jurisdiction), please do not provide any personal information. If you are a parent or guardian and believe we have collected information from a child, please contact us via below contact email, so we can take appropriate action.

How We Use Your Personal Information

We use the personal information described above for a variety of purposes, both individually and in combination with other data, including for the generation of aggregate statistics. Our primary purposes include, but are not limited to, the following:

Business Operations and Service Delivery: We use your personal information to operate, support, and enhance our products, services, and the Site. This includes carrying out technical functions, addressing inquiries, providing technical assistance, and ensuring the overall quality of customer support and service delivery.

Service Analysis and Improvement: We use your information to gain insights into how users interact with our products, services, and Site. This helps us conduct research and perform analytics to evaluate and enhance our offerings, develop new features or services, and optimize user experience and business performance.

Personalization and Targeting: We use your personal information to customize the content and experiences you encounter on our Site. This includes tailoring information based on your location, providing personalized guidance, delivering more relevant advertisements, and assessing the effectiveness of our marketing activities.

Marketing and Promotions: We use your information to deliver newsletters, special offers, and other communications that may be of interest to you. This also includes contacting you about our products and services, managing promotional campaigns and contests, and marketing other offerings within our portfolio.

Security and Legal Protection: We use your personal information to safeguard our operations, networks, systems, and assets. This includes preventing and detecting fraud, unauthorized access, and other misconduct. Where necessary, we may also use your information to investigate or address violations of our agreements, illegal activity, or potential threats to the rights, safety, or property of us, its users, or others.

Compliance with Legal Obligations: We process your personal information as required to comply with applicable laws, regulations, and legal proceedings. This may include responding to subpoenas, court orders, or other lawful requests from regulatory authorities or law enforcement agencies, including matters involving national security or public interest disclosures.

Anonymized and Aggregated Data: We may transform personal information into de-identified or anonymous formats and use it to create aggregated datasets and reports. These are utilized to evaluate, enhance, and develop our business strategies, offerings, and services, generate benchmarking insights, and support broader research and analytical activities.

Sharing Your Personal Information

We may disclose or share your personal information with third parties for various operational and business-related purposes. These include, but not limited to, improving our Site, products and services; delivering more relevant content and promotional offers; and providing you with third-party information you may find useful. In addition, we disclose personal information to the entities identified below, consistent with the purposes outlined in this Privacy Policy.

Our Affiliates: We may share your personal information with our affiliates for operational, analytical, or compliance-related purposes. For instance, if you contact us for an inquiry, feedback, or concern, we may forward both your message and associated personal information to the appropriate our affiliate to ensure a timely and relevant response.

Business Partners and Service Providers: We may share your personal information with trusted third parties—such as vendors, service providers, suppliers, contractors, and agents—who process data on our behalf to support the delivery, maintenance, and improvement of our services. These third parties are contractually bound to use the information solely for the purpose of providing their designated services and are prohibited from using it for their own independent purposes.

Corporate Transactions and Restructuring: Your personal information may be disclosed or transferred as part of corporate transactions such as mergers, acquisitions, financings, asset sales, or other changes in control involving us or our affiliates. This includes circumstances involving insolvency, bankruptcy, or receivership, as well as the negotiation stages of such transactions. We will take reasonable steps to ensure that any recipient of your information in these contexts is bound to protect it in accordance with applicable data protection laws.

Protection of Rights and Legal Enforcement: We may disclose your personal information when necessary to protect the rights, property, or safety of us, our users, third parties, or the public. This includes responding to security threats, fraud, technical vulnerabilities, or other unlawful or unauthorized activities, as determined in our sole discretion. Additionally, we may use or disclose personal information as evidence in legal proceedings, or to enforce this Privacy Policy, Terms of Use, or other applicable agreements.

Legal and Regulatory Compliance: We may disclose your personal information as necessary to comply with applicable laws, regulations, or regulatory requirements. This includes responding to subpoenas, warrants, court orders, and other legal processes, as well as cooperating with law enforcement agencies and regulatory authorities in both formal and informal inquiries or investigations.

Anonymized and Non-Identifiable Data Sharing: We may share de-identified or aggregated data with third parties for purposes such as research, statistical analysis, benchmarking, and product or service development. This information does not reasonably identify you and is not treated as personal information under applicable privacy laws.

Consent to International Transfers of Personal Information

Given the global nature of our operations, the personal information we collect may be transferred to, and processed in, countries outside of your jurisdiction—specifically, to our affiliates, business partners and service providers in worldwide. These countries may not offer the same level of data protection as your home country.

To safeguard your personal information, we implement appropriate measures to ensure a level of protection that is adequate and consistent with the standards of your local jurisdiction.

By using this Site or otherwise providing your personal information, you expressly consent to the transfer and processing of your personal information across international borders as described in this Privacy Policy.

Types of Personal Information We Disclose

Some Regulatory Frameworks governing privacy, obligate us to identify the categories of personal information that have been disclosed for business-related purposes or transferred in ways that may be considered a sale under applicable laws.

Disclosed for Business Purposes: We may disclose the following categories of personal information for the business purposes;

i) Categories of Personal Information: Identifiers;
ii) Categories of Recipients: Our affiliates, service providers and suppliers, analytics providers, and government authorities.

No Sale of Personal Information: We do not disclose personal information collected through the Site to third parties in exchange for direct monetary compensation. Additionally, we do not make certain personal information available to third parties for their own benefits.

Your Rights and Choices

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information by contacting us via below contact email. We will respond within the timeframes required under applicable data protection laws. To process your request, we may need to verify your identity through reasonable means.

Right to Opt Out (“Do Not Sell”): You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information in exchange for monetary compensation, nor do we share certain personal information with third parties for their own benefits.

Opting Out of Certain Communications: You may opt out of receiving marketing emails and certain disclosures of your personal information to third parties by using the unsubscribe link in our communications or by contacting us via below contact email. We will process your request within ten (10) business days, as required by applicable laws.

Withdrawal of Newsletter: You may subscribe to our newsletter through the Site. We process your personal data for this purpose based on your consent. You may withdraw your consent at any time with future effect by contacting us via below contact email. Upon withdrawal of consent, we will promptly delete your personal data associated with the newsletter subscription.

Security of Your Information

We use policies, procedures, and technical measures designed to protect the personal information we collect. However, no method of Internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

You are responsible for maintaining the confidentiality of any password, user ID, or other authentication credentials used to access secure areas of the Site. We may suspend access without notice if a security concern is identified.

Access to password-protected or secure areas is limited to authorized users. Unauthorized access is prohibited and may result in legal consequences.

Information Retention

We take reasonable steps to avoid collecting unnecessary personal information. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Notification of Data Security Incidents

In the event of a personal data security incident, we will promptly inform you in accordance with applicable laws and regulations. This notice will include the nature and scope of the incident, its potential impact, the measures we have taken or plan to take in response, recommendations for your own protection and risk mitigation, and any remedies we will provide.

We may notify you via email, telephone, push notification, or other appropriate means. Where individual notice is not feasible, we will issue a public announcement in a reasonable and effective manner.

We will also report the incident to relevant regulatory authorities in accordance with applicable legal and regulatory requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will apply to personal information collected after the effective date of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and disclose personal information. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@solum-group.com.